Latest News | Customer Experience Management (CEM)

InfoVista, the leading provider of network performance orchestration solutions, Tuesday announced the latest version of VistaNEO, its automated RAN geolocation…

Self-Organizing Networks (SON) vendor, CellMining announced that its SONATA SON platform has been extended to include a range of new…

Astellia, leading provider of network and subscriber intelligence for mobile operators, announced that Swisscom has selected its Nova RAN Optimizer…

2016 will be the tipping point for development and planning of big data analytics driven, software-defined networks (SDNs)—because networks are…

Network and subscriber intelligence solutions provider, Astellia announced that it has extended its existing 2G and 3G monitoring solution within…

Analytics is already an essential competitive weapon for many MNOs in a market now dominated by data and beset by…

Operators can provide improved Customer Experience Management(CEM) by having a full view of all customers’ experiences at all touch points.…

As data commoditisation rises there are many initiatives underway to allow traditionally network-focused CSPs to become more customer-centric. As a…

Canadian operator, Videotron has selected Alcatel-Lucent's Motive Device Management and Motive Service Management and Orchestration, which are part of Motive…