Latest News | Customer Experience Management (CEM)

Telenor announced that the number of customers that have downloaded its WowBox in Bangladesh has reached 1.5 million users in…

As I have previously discussed, telco industry events can be a mixed bag. The umbrella event of “Next Gen Pricing…

PLDT, through PLDT Capital, has entered into a joint venture with Phunware, an Austin-based provider of Multiscreen-as-a-Service(MaaS) platform. The partnership…

The number of consumers who experience unexpectedly high mobile phone bills has fallen, according to new research released by the…

The New Business Model Will Require Operators to Communicate to People as Individuals When was the last time you heard…

With the growing usage of smartphones, mobile data applications, changing subscriber expectations, and networks migrating from 3G to 4G, managing…

With the acquisition of Mformation, Alcatel-Lucent aims to become the number one player in the device management segment. Headquartered in…

Tango Telecom, the leading provider of Data Monetization Solutions, today announced a major upgrade and expansion deal with a leading…

The Mobile Content Delivery Network (CDN) market that consists mainly of video CDN and non-video CDN segments is estimated to…