Latest News | Customer Experience Management (CEM)

A simple supply and demand analysis summarizes the state of mobile data pricing observed in some of the more advanced…

Cloud-based customer experience analytics and service monitoring specialist, SpatialBuzz has launched HDAnalytics+, a major enhancement to its cloud-based CEM (Customer…

Alcatel-Lucent has been selected by Vodacom, South Africa’s largest mobile service provider, to build a gigabit passive optical networking (GPON) …

Singtel this week launched a new brand identity- 'Let’s make everyday better' - to reflect a new phase in Singtel’s…

Proximus, which was previously known as Belgacom Mobile, the largest of Belgium's three mobile telecommunications companies, has entered into a…

ONE-CLICK TWEET By Sanjay Mewada, Vice President of Strategy NetCracker Technology In 2015, accelerating trends will intersect at lightning speed.…

RADCOM, a leading provider of customer experience solutions, has announced that a Tier 1 service provider in South America, ordered…

By Thomas Vasen, Subscriber Experience Evangelist, Procera Networks. Being in between jobs gives time for reflection and by recently taking…

Amdocs, the leading provider of customer experience solutions, Tuesday announced that its customer experience solution has been selected by Asia's…