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Latest News | Customer Experience Management (CEM)

Bakcell Azerbaijan Deploys Huawei SmartCare CEM Solution

10 years ago
Bakcell, a leading Mobile Internet Provider of Azerbaijan has selected HUAWEI SmartCare® Customer Experience Management (CEM) solution to build up…

Accanto Systems iCEM Version 6.0 Serves Significantly More Traffic and Data Volumes

10 years ago
Accanto Systems releases the new version of iCEM, enhancing the capability to process significantly more traffic and data volumes. The…

MOTIFY by Openwave Mobility Brings Customer Engagement to New Levels

10 years ago
Openwave Mobility, a software innovator enabling operators to manage and monetize mobile data, launches MOTIFY, a cloud-based push notification solution…

Gigamon Introduces NFV for Tools (NFVfT) for Efficient Big Data Processing by CEM, QoS Tools and OSS/BSS

10 years ago
Gigamon®, a leader in traffic visibility solutions with the innovative Unified Visibility Fabric™, introduces a new concept for the future…

Accenture & Oracle Transform Celcom Axiata Malaysia CEM

10 years ago
Celcom Axiata Malaysia, transforms its customers experience management through an integrated customer relationship management (CRM) platform, enabled by Accenture and…

CEM in Telecoms Global Summit 2014

10 years ago
CEM Global Summit 2014 will showcase the most comprehensive agenda in the market. Take part in 2 days and 30+…

du Selects NetBoss Centralized Network Probes and PMS to Enhance CEM

10 years ago
du, Middle East’s telecom operator, based in Dubai, United Arab Emirates (UAE), deploys NetBoss centralized network probes and performance management…

Velocent's OneVu™ Chosen by APAC Tier 1 MNO for LTE Customer Experience Assurance

10 years ago
A Tier 1 Mobile Operator in APAC has chosen Velocent Systems OneVu™ for LTE Customer Experience Assurance (CEA). Velocent, a …

Actix Network Customer Experience Analytics and Network Optimization for Rostelecom`s subsidiary BaikalWestCom

10 years ago
BaikalWestCom, a subsidiary of Rostelecom and the largest mobile network operator in East Siberia implements ActixOne Geo-located Customer Experience Analytics…