Latest News | Customer Experience Management (CEM)

Philippines operator Smart Communications is teaming up with digital financial service firm PayMaya to deliver an improved and seamless loading…

O2 Business has launched Spatial Insights, a new technology that uses video analytics and Artificial Intelligence to provide a slick…

Bell Canada and Google Cloud last week announced a strategic partnership to power Bell’s company-wide digital transformation, enhance its network…

CSG on Wednesday announced the acquisition of Kitewheel, the leading provider for customer journey orchestration and analytics. The acquisition unites…

Amdocs last week announced the launch of Experience360, its low-/no-code experience technology foundation, enabling a service provider’s marketers and other…

With MWC taking place this week in Barcelona, The Fast Mode spoke to Patrick Mareuil, Managing Director, EMEA at Airship…

The path to technological transformation for the enterprise runs to - and through - the edge. News coverage of edge…

Precisely, the global leader in data integrity software, on Wednesday announced EngageOne Communicate, a unified, digital engagement platform that simplifies…

Deltatre, the global leader in fan-first video experiences, on Tuesday announced that a new suite of fan engagement functionality is…