Latest News | Customer Experience Management (CEM)

NICE announced a partnership with Deutsche Telekom Global Business, Deutsche Telekom’s affiliate offering telecommunications and connectivity solutions to businesses of all…

PLDT's wireless subsidiary Smart Communications is breaking new ground in OTT (over-the-top) video experience for its customers, with the deployment…

EXFO, the communication's industry's test, monitoring and analytics experts, announced a Tier 1 U.S. mobile network operator (MNO) has chosen…

Anodot, the autonomous business monitoring company, announced that Altice Portugal, the largest telecommunications service provider in Portugal, has selected the…

Samsung Electronics and Orange recently announced a series of new initiatives that expand their long-term strategic partnership to enhance Samsung…

Gupshup, a leader in conversational engagement, announced a technology partnership with Truecaller, the leading global platform for verifying contacts and…

Airtel Africa, a leading provider of telecommunications and mobile money services with a presence in 14 countries across Africa, announced…

In conjunction with MWC Barcelona 2022 which will be taking place from the 28th of February to the 3rd of…

Flytxt has signed a group-wide agreement with Orange to deploy its solutions across all the 17 OpCos in the Middle East…