Latest News | Customer Experience Management (CEM)

Comviva, the global leader in mobility solutions, today announced its strategic partnership with Vietnamobile, one of the leading telecom operators in Vietnam to…

Ookla, a leader in global connectivity intelligence, has acquired CellRebel, an independent company focused on helping operators and other telecommunications…

NTT, a leading IT infrastructure and services company along with NTT DATA Taiwan, announced its collaboration with Panasonic Sales Taiwan (PSTW)…

Etisalat UAE, branded as “etisalat by e&”, recently announced the launch of its Content Passes, an all-new lifestyle bundle.  The…

To enhance customer experience and service quality, Ooredoo Group has announced a joint agreement with international communications company BICS to…

Media Distillery, leading provider of AI technology to understand what’s inside video, announces that Switzerland’s largest private telecommunications company Sunrise…

One of the ironies of the Internet is that greater simplicity for end users usually translates into greater complexities for…

For today's businesses, connectivity is more than a function. It’s an experience. In the past, connectivity was simply a means…

DZS has closed the acquisition of specific core assets of Adaptive Spectrum and Signal Alignment (ASSIA), an industry pioneer of broadband…