Latest News | customer service

Telekom Srbija has selected Alcatel Lucent's Mobile Device Management (MDM) Platform to improve its mobile customer experience. MDM enables mobile…

Sprint has partnered with Conversocial, a cloud-based social customer service solution to leverage Facebook Messenger as a new channel for…

Telstra today unveils its flagship Melbourne Discovery store, showcasing an interactive digital boutique with an in-store barista as well as…

At its inaugural event, Nexterday North which was held in Helsinki earlier this month, Comptel unveiled a new solution, FWD…

The second largest mobile operator in the UAE, du introduces a new mobile application, duApp to offer an appointment booking…

Telenor announced that the number of customers that have downloaded its WowBox in Bangladesh has reached 1.5 million users in…

Launch of #Twitbuy by Indosat of Indonesia allows users to top up accounts easily using Twitter, leveraging the Twitter Audience…

Bouygues Telecom this week announced the opening of its first customer store with a new concept that is built around…

Three Ireland, recently announced that it has completed the transition of all customer care calls from Mumbai to Ireland. This…