Latest News | customer service

Swisscom is launching another innovative product to provide better customer care service. The Operator is launching Voiceprint, a new software…

EE, the UK’s biggest mobile operator and part of BT Group, announced that it has completed the first stage of…

du has launched a self-service portal with the aim of bringing services to customers’ fingertips, allowing prepaid customers to access…

EE, the UK’s biggest mobile operator and part of the BT Group, has announced a major boost to customer service…

UK Telecoms regulator, Ofcom said that the UK's 47 million mobile customers would be able to change provider more quickly…

Vodafone India, the second largest mobile operator in India has launched a new concept customer center that is manned by…

Telenor Serbia has partnered with Brand Embassy to launch live chat to enhance its customer service experience. The operator has…

Brazil’s leading telecommunications provider, Oi leverages Genband's Session Border Controllers (SBCs) to lower costs and improve efficiencies as it transitions…

Etisalat, the largest operator in the UAE with 11.6 million customers has awarded second phase implementation for its new in-store…