Latest News | customer service

TIM Brazil said its customers can now interact with them through WhatsApp to manage their services without having to call…

Pakistani operator Zong 4G announced launch of a multi-channel customer service. Zong 4G said its customer teams are available round…

TIM has signed strategic agreements with seven large Italian call-centre operators to outsource all commercial and technical customer care services.…

Vodafone last week announced plans for the largest single expansion of its UK employment base in many years with the…

Vodafone Italy has officially launched 'Vodafone Bot', an artificial intelligence system that provides real-time answers via chat to simple questions…

Globe Telecom said over 80% percent of its postpaid customers already signed up to paperless billing. This translates to 22,855…

EE, the UK’s biggest mobile operator and part of BT Group, announced recently that all of its EE Pay Monthly,…

BT announced that it will be recruiting for another 500 jobs in customer service. The new roles are in addition…

The largest wireless operator in the US, Verizon is bringing its customer service to the next level. The Operator is…