Latest News | customer service

Singtel last week launched UNBOXED, an unmanned 24/7 pop-up store designed to introduce customers to a new retail experience featuring…

In recent years, there have been a slew of dire predictions that automation and technology will be the major job…

Sprint announced that its customers can now use Apple Business Chat to message an agent, learn about Sprint plans and…

The Saudi Telecom Company (STC) announced that today (Wednesday, December 19th) will be the official Digital Day in the country…

As part of the digital transformation in the country, Ooredoo Oman has expanded the role of the Customer Service Champion,…

Vodafone UK announced that it is now offering both entrepreneurs from both within the business and outside of it the…

Telefónica Deutschland extends sales channel partnership for O2 products with MediaMarktSaturn Deutschland, Germany’s leading company for consumer electronics, by another…

T-Mobile has launched 'Team of Experts' to reinvent its customer experience by putting people first instead of robots and automated…

BT is creating more than 1,000 permanent UK customer service jobs as part of the company’s strategy to provide the…