The COVID-19 global health crisis is presenting unprecedented challenges to all of us. It has been an especially challenging time for healthcare workers and hospitals, many of which have seen a massive uptick in patients with limited resources to help them. The combination of increased demand both in patient needs and IT connectivity or even network bandwidth as traffic patterns change drastically is more than these important teams should have to deal with.
We don’t want problems with performance issues or troubleshooting to affect the critical services that medical facilities and emergency response teams are providing, so in conjunction with our partners, Accedian is offering free performance software licenses as well as setup assistance and support to help hospitals during this time. Worries about downtime or degradations in performance for business-critical applications does not have to be top of mind.
But we know this issue isn’t limited to the healthcare industry - it has affected all of us, with many organizations (Accedian included) adopting “work from home” policies to help keep their workers safe. For many businesses, applications and services are the only potential that they have for revenue right now, with the shut down of stores and events. Performance is truly more important than ever. 451 Research even reported recently that 67% of respondents to their Voice of the Connected User Landscape study said they would be “somewhat or very likely to switch brands or providers due to poor performance of an online app or service.” That is a pretty staggering number.
So in this environment where performance is more critical that ever, we genuinely find ourselves an essential service. Therefore, we are doing what we can to keep businesses afloat by offering our own customers an unlimited scale-up of software licenses and support for at least the next 90 days, as well as free 60-day licenses and remote setup support for all interested at no cost. We’re doing this to ensure that organizations across industries can ensure optimal application performance to enable the remote workforce, e-commerce, and critical public services.
The importance of keeping fun memories with colleagues close and remembering that it won't be too long until we are back there again!
As an expat living abroad, the ability to not only connect with my remote colleagues, but also friends and family that face travel restrictions has never been more appreciated. We recognize that this is a time of uncertainty and that we must all band together to ensure the well-being of the greater global community.
