In light of growing pressure, telecommunication companies are now in a position of great responsibility, as they are a vital part of the infrastructure. The focus on collaboration became more important than ever before, and the best way to ensure that is to keep people and organizations connected. The general public has to have access to news and updates, as well as entertainment, to prevent panic and heighten overall morale. Businesses want to have their remote employees digitally present to keep the work processes going, while government agencies and medical institutions must intercommunicate to control the situation and prevent further aggravation of the situation.
At the same time, most telecoms face the same restrictions as businesses around the world: the staff falls short due to sickness or social isolation measures, vendors are unable to deliver on time and customers might hold off payments.
As the company, which over the years has built strong connections with many telecommunication businesses, we would like to share our perspective on what can be done to cope with the added pressure.
Two main ways to successfully live through the times of uncertainty are:
- restructure and optimize some of the internal processes to adjust to the circumstances;
- support and cooperate with one another, partners and clients.
We, at MaxBill, for example, take the necessary measures to support our clients and employees in this difficult period. We successfully set up remote access for our team members that decided to self-quarantine and made our offices a germ-free space for those, who need to visit them for some reason. MaxBill has no trouble staying connected and working together via team chats and regular videoconferences, as our team is distributed across multiple locations, 7 counties and 23 cities.
MaxBill's global team collaborating online from remote locations during COVID-19
Our administrative team is dedicated to delivering the most recent information, so all employees know exactly what is happening inside and outside of the company, and there’s no place for panic or stress left. Clarity, focus on the most essential tasks at hand and teamwork are our key essentials to staying productive at all times, not just during the virus outbreak.
We take great care to ensure that our billing solution will help our clients to successfully and seamlessly implement changes to their routines as well. Our SaaS billing solution can be accessed from any location, making it easier for people working from their homes. It also supports multi-tenancy in case a company needs to incorporate more partners or customers. Our clients can concentrate on resolving more pressing issues and tasks that require creativity, as MaxBill solution takes care of the routines, making sure that all the invoices are accurate and delivered on time.
Together, we all can make it successfully through the pandemic and economic crisis.
To read more about MaxBill's take on the impact of coronavirus, click here.
