Latest News | customer relationship management

For telco companies in the Asia Pacific region, providing a better customer experience is more important now than ever before. As…

In the rapidly evolving enterprise IT industry, the move to self-service and on-demand services coupled with the rise of networking…

Toku, Asia Pacific's cloud communications provider, this week announced completion of a $5 million Series A funding round. Delivery Hero-backed…

Amdocs has expanded its agreement with Vodafone Spain to modernise its Customer Relationship Management (CRM) system, and maximise the benefits…

With MWC taking place this week in Barcelona, The Fast Mode spoke to Patrick Mareuil, Managing Director, EMEA at Airship…

“Uber, the world’s largest taxi company, owns no vehicles. Facebook, the world’s most popular media owner, creates no content. Alibaba,…

Though the economy has started to show some signs of recovery, the business world is still grappling with the setbacks…

Robocalls placed by bad actors threaten to undermine the relationship that legitimate businesses have with consumers. Americans received more than …

lifecell, a leading operator in Ukraine and part of the Turkcell Group, has signed a multi-year services renewal agreement with…