Digital Engagement: 5 Ways to Increase Loyalty, Revenues and Eelevance

The crux of CSP-to-DSP transformation: agile architecture and open platforms

Latest News | customer relationship management

Incognito Software Systems, a global provider of device and service management solutions for digital service providers, introduced the Digital Home…
1 month ago
Charter Communications has executed a long-term extension of its BSS and professional services relationship with Netcracker as part of its…
1 month ago
Vipnet, a leading operator in Croatia and part of the A1 Telekom Austria Group, has selected Bulb Technologies' newly launched…
2 months ago
Sunrise, the largest private service provider in Switzerland offering mobile, fixed, broadband Internet and TV services, has selected Amdocs to…
1 year ago
Digital Transformation for telcos is well under way, fueled in large part by the expectations of an always-on, on-demand generation.…
1 year ago
EE has refreshed its Add to Plan scheme, allowing customers to buy a range of great accessories, including wireless headphones,…
1 year ago
Swisscom is launching another innovative product to provide better customer care service. The Operator is launching Voiceprint, a new software…
1 year ago
AsiaInfo commissioned independent research consultants, Northstream, to study how organizations in a variety of verticals have realized the benefits associated…
1 year ago
Mahindra Comviva, the global leader in mobility solutions, announced the launch of PreTUPS 6.4, a smarter and advanced version of…
2 years ago
We hear a lot about Big Data, but data alone is virtually useless unless organizations can extract meaning from the…
2 years ago
Smartphones have become omnipresent. Mobile Internet has become pervasive through cities, towns and villages. People catch up on their favorite…
2 years ago
Vedicis has partnered Alcatel-Lucent's managed services business to introduce Smart Data as a Service Platform, a unique service and business…
2 years ago
Telenor announced that the number of customers that have downloaded its WowBox in Bangladesh has reached 1.5 million users in…
2 years ago
BBH, a leading broadband wireless access provider in Ghana has selected Alepo Service Enabler (SE) 9 – Alepo’s convergent charging,…
2 years ago
Suddenlink Communications, the seventh largest cable operator in the United States, has deployed the NetCracker CRM solution to deliver a…
2 years ago
MDS, a leading provider of real-time charging, billing and customer management solutions, has today announced a five-year contract extension with…
2 years ago
VimpelCom's Beeline, one of the largest service providers in Russia has deployed Amdocs' customer management solution that improves call-center agent…
2 years ago
Sprint is extending its Direct 2 You service to the metro Atlanta area including Marietta, Conyers, Decatur, Roswell, Stockbridge and…
2 years ago
Telstra has formed a strategic relationship with Genesys to bring to market its new cloud-based contact centre solution - Telstra…
2 years ago
Sprint this week announced that 1,435 of its stores will be co-branded as “store-within-a-store” Sprint-RadioShack, with the first batch of…
2 years ago
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