Comverse Delivers Convergent Charging, Customer Management and Policy Management to CTM Macau

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Comverse, the global leader in telecom business enablement and Tata Consultancy Services have been selected by CTM Macau to facilitate Comverse onethe consolidation of multiple lines of business and BSS systems to deliver convergent charging and optimized operations to cater for CTM’s ambitious growth plans. CTM deployed Comverse ONE®, the Converged Billing and Active Customer Management solution, including Policy Management as part of its cross-bundling strategy for quad-play offering.

“In a highly competitive marketplace requiring flexibility to respond quickly to customer and market changes, it has become essential for CTM to unify the multiple billing and rating systems that currently support our different capabilities and lines of business: prepaid/postpaid, fixed/mobile, broadband and enterprise services,” said Rui Marcelo, Director of Information Technology, CTM. “While consolidation and professional services will benefit us with significant cost efficiencies, even more important is that it will enable us to deliver a greatly enhanced customer experience, giving our subscribers greater choice and control through accelerated introduction of innovative services and applications, cross-product synergies, unified billing for personalized plans and creative bundling, and more. Comverse, a global leader in both billing and communication convergence and a trusted partner for many years, was a natural choice.”

“CTM’s selection of TCS and Comverse is deeply rooted in the successes that the three parties have achieved throughout our history of working together,” said Jacques-Herve Maupin, Senior VP, Managing Director, Asia Pacific, Comverse. “Comverse’s rich portfolio of solutions and services and global marketing expertise are a perfect match for CTM’s requirements to provide convergent policy-based charging, cross-bundling and more for its quad-play offering.” Source - Comverse (Oct 23, 2013) 

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Ray is a news editor at The Fast Mode, bringing with him more than 10 years of experience in the wireless industry.

For tips and feedback, email Ray at ray.sharma(at), or reach him on LinkedIn @raysharma10, Facebook @1RaySharma


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