At TM Forum Live! in Nice, Amdocs, the leading provider of customer experience solutions, Tuesday announced the launch of Amdocs CES 9.3, the company's latest portfolio release introducing new solutions for online commerce, interactive bills, big data marketing, care and network analytics, as well as cross-portfolio enhancements to improve system performance. As a result, service providers are able to inspire customers with exciting services, create intelligent interactions and deliver a dynamic quality of experience, all while accelerating business value.
Mark Mortensen, BSS Practice Head, Analysys Mason
Integrated suites, such as Amdocs CES 9.3, can ensure the delivery of such a customer-controlled high-quality experience across all these dimensions. It is not just about incrementally making things better – to thrive and grow, the traditional communications service providers of today must become the digital service providers of tomorrow.
Chris Williams, Head of Global Marketing, Amdocs
Amdocs CES 9.3 delivers cross-portfolio enhancements which improve systems performance, ensuring our customers can offer new services in a timely manner amidst this complexity, while lowering operational costs.
