Maxcom, an integrated, quad-play communications provider in Mexico that provides high-speed Internet, voice and pay-TV services to residential and business customers in key metropolitan markets across the country has selected NEC/Netcracker to deliver additional NetCracker OSS solutions that will improve business agility, infrastructure deployment as well as inventory and network synchronization.
The upgrade will see NetCracker delivering two additional OSS solutions - Discovery & Reconciliation and Workforce Management - to Maxcom’s existing OSS suite that includes Resource Inventory, Service Inventory, Service Information Management, Service Order Management, Service Activation and Service Problem Management. In addition, Maxcom will use a NetCracker extensive suite of professional services that include analysis, design, configuration, integration, testing and data migration services.
Miguel Ángel Ceballos Torres, Operations & IT Director at Maxcom
The comprehensive NetCracker OSS solution that we already had in place enabled us to accelerate network planning projects, improve resource utilization and experience a number of other critical business and operational benefits. This made selecting NEC and NetCracker to expand our OSS capabilities by adding more platforms the clear choice.
Sylvain Seignour, Vice President of Global Sales at NetCracker
Having a complete, end-to-end OSS solution is critical for service providers that demand in-depth visibility, interoperability and control of their increasingly complex networks. We are excited to help Maxcom take another step forward in transforming its OSS environment to one that meets today’s standards and creates a foundation for the future.
