- TeliaSonera has renewed and expanded its contract with Ericsson to include additional field operation services for the operator's fixed and mobile networks. Both companies have been partners since 2010 and as a result of the contract extension, Ericsson said it will also expand its footprint into eight new regions which corresponds to a growth of 200%.
Ericsson under the new scope of works will perform installation, repair and delivery of new and existing customer connections, both in the passive and active network. Since 2003, Ericsson has been responsible for managing field operation activities such as network field maintenance, spare parts handling and inventory management in the TeliaSonera network.
Charlotta Sund, President Region Northern Europe and Central Asia, Ericsson
Increased network complexity and performance expectations puts high demands on the operators to run their operations in a cost-efficient manner while providing world-class experience to their customers. Ericsson has invested more than USD 1 billion in tools, methods and processes in order to help its customers increase network efficiency. We are committed to ensure that our best capabilities and global expertise are available to TeliaSonera so that its subscribers could enjoy even better quality and speed
