Latest News | customer relationship management

Digital Transformation for telcos is well under way, fueled in large part by the expectations of an always-on, on-demand generation.…

EE has refreshed its Add to Plan scheme, allowing customers to buy a range of great accessories, including wireless headphones,…

Swisscom is launching another innovative product to provide better customer care service. The Operator is launching Voiceprint, a new software…

AsiaInfo commissioned independent research consultants, Northstream, to study how organizations in a variety of verticals have realized the benefits associated…

Mahindra Comviva, the global leader in mobility solutions, announced the launch of PreTUPS 6.4, a smarter and advanced version of…

We hear a lot about Big Data, but data alone is virtually useless unless organizations can extract meaning from the…

Smartphones have become omnipresent. Mobile Internet has become pervasive through cities, towns and villages. People catch up on their favorite…

Vedicis has partnered Alcatel-Lucent's managed services business to introduce Smart Data as a Service Platform, a unique service and business…

Telenor announced that the number of customers that have downloaded its WowBox in Bangladesh has reached 1.5 million users in…