Israeli's direct broadcast satellite provider yes has implemented NetCracker Technology's Billing, Rating and CRM solutions to improve customer interactions, accelerate speed-to-market for complex service bundles and promotions, and support new forms of content delivery and transactions across a variety of customer devices. yes which holds sole direct broadcast satellite TV rights in Israel’s highly competitive Pay TV market, is working with NetCracker to enhance its content delivery offerings and customer experience through a large-scale, multi-year transformation. Besides NetCracker’s CRM solution to provide a centralized, 360 degree view of its customers, case management, and workflows, yes is also upgrading its billing capabilities with NetCracker’s Rating and Billing solution.
“The market for digitalized, on-demand Pay TV content continues to accelerate and become more competitive,” said Roni Baranov, VP Information Management at yes. "Transforming our end-to-end BSS/OSS capabilities with NetCracker will enable us to deliver competitive new offerings rapidly while continuing to lead with the best customer experience in our market.”
“We are excited to work with yes because the company has always been an industry leader focused on innovative services and high quality customer experiences,” says Sylvain Seignour, Vice President Americas and Europe at NetCracker. “This multi-year transformation program attests to the strength of NetCracker’s long standing partnership with yes and our commitment to helping them deliver market leading offerings to their customers now and well into the future.” Read More ''NetCracker Transforms BSS and Enhances Content Delivery for Israel’s yes Satellite TV'
