MATRIXX Software has inked a strategic partnership with Vlocity to launch Go Digital, a cloud-based solution that is designed to help communications and digital service providers (DSPs) deliver a differentiated customer experience and grow revenue from video and music streaming, roaming passes, lifestyle applications and more.
Go Digital is based on the Salesforce platform and combines Vlocity Communications Industry Cloud apps and the MATRIXX Digital Commerce platform. With Go Digital customers can define their own experience: they can easily try, buy and manage digital services such as video and music streaming, track their usage in real-time, receive smart alerts which allow one-click purchasing of top-ups. It also enables customers to share selected balances with friends, add roaming passes on-the-fly and consume services in bite size chunks to better match their needs, said MATRIXX.
In addition, Go Digital includes a virtual “control center” allowing the customer to manage all of their digital services.
Dave Labuda, Founder, CEO and CTO, MATRIXX Software
Legacy platforms are preventing service providers from executing on their digital agendas. MATRIXX and Vlocity have developed a new solution to meet the aggressive go-to-market strategies of telcos addressing digital disruption head on.
David Schmaier, CEO and Founder, Vlocity
The Go Digital solution creates a significant new revenue opportunity for communications providers, one that can be rapidly deployed in any carrier or DSP, of any size, anywhere in the world.
Image by Nico2panama (Own work) [GFDL or CC BY-SA 3.0], via Wikimedia Commons
