NetCracker released its Digital Business Platform, a multi-channel commerce and strategic business solution designed to help CSPs and cable operators increase profitability while decreasing cost per transaction and customer interaction in the emerging digital services market.The digital business platform enables CSPs and cable operators to monetize transactions and reduce customer interaction costs through four key areas - Customer Management, Partner and Channel Management, Content and Service Management and Transaction Management.
“The introduction of Digital Business Platform continues our tradition of innovation as we celebrate our 20th anniversary this year,” said Sanjay Mewada, Vice President of Strategy at NetCracker. “Over the last 2 decades, our customers have trusted us not only to create innovative solutions, but also to execute, deliver, and make their strategic initiatives successful. We believe that the critical differentiator for communications service providers in the coming years will be the ability to monetize digital business profitably. NetCracker’s Digital Business Platform is the foundation on which service providers can achieve that success.” Source - Netcraker (Oct 29, 2013)
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