Singapore's third largest mobile operator, M1 announced that it has completed the deployment of a convergent billing solution based on the Comverse technology acquired by Amdocs. The solution, now in service, provides M1's postpaid billing with a wide range of capabilities, including improved flexibility in tariff, contract configuration and batch payment processing, said Amdocs.
Amdocs claims that the solution has seen a twofold improvement in M1's rating and billing cycle time, a key metric that translates into faster, more efficient operations.
Alan Goh, Chief Information Officer at M1
We are seeing improved call rating and billing performance as a result of our new system, and that means increased productivity.
Eric Updyke, group president of Systems Integration and Operations at Amdocs
Amdocs has worked closely with M1 to roll out the solution smoothly and we welcome M1 as a new Amdocs customer, along with the opportunity to work with them to deliver exciting new services while accelerating business value.
