Singapore's StarHub, Thursday launched a new productivity-enhancing business communications service, SmartUC, for businesses in Singapore by partnering with Avaya. The SmartUC which is based on the Avaya IP Office platform will be delivered in two different offerings – a Standard option for small businesses with fewer than 50 users, and a Premium option for companies with over 50 users, which can scale to support upto 2,500 users.
According to Avaya, the SmartUC Premium option includes all the capabilities of the Standard version, plus mobile and soft clients for Android, IOS, Windows and MAC and contact center self-service and multimedia capabilities. Both SmartUC Standard and SmartUC Premium will benefit from StarHub’s SIP (Session Initiation Protocol) Voice to deliver IP telephony services, unified communications solutions and associated collaboration and conferencing capabilities.
Sebastian Tan, Vice President, Enterprise Solutions, Services and Delivery, StarHub
With SmartUC, we bring about a cost-effective value proposition to help Singapore companies to operate more efficiently, while maintaining the fine balance to scale and grow more competitively. Through this innovative approach, we aim to partner our enterprise customers to deliver outstanding service to their businesses. We are pleased to work with an industry leader like Avaya to offer SmartUC to meet the communication needs of Singapore's enterprises.
Pamela Tham, Singapore Country Leader, Avaya
The expectations of business users and customers have rapidly evolved in recent years, and that change will only accelerate. We now expect mobility and apps and social and cloud. We expect video and chat and flexibility and ease of use. We expect the world at our click. Avaya is delighted to be working with StarHub to help businesses in Singapore deliver all of that for their own people and their customers.
Image By: Nicolas Lannuzel. [CC BY-SA 2.0], via Wikimedia Commons
