Dialpad, in partnership with T-Mobile, has announced the general release of Ai Recaps and a three-year extension of the exclusive partnership between the two companies.
Starting last week, Dialpad and Dialpad from T-Mobile business customers using Dialpad get new AI-enabled features, including Ai Recaps on T-Mobile's 5G network. Ai Recaps is developed on Dialpad's proprietary DialpadGPT, a large language model (LLM) specifically designed for business conversations. Ai Recaps leverages over six billion minutes of Dialpad’s proprietary conversational data to provide precise, customized insights.
Since announcing their strategic partnership in 2021, Dialpad and T-Mobile have been exploring new technologies to help customers transform their businesses with cutting-edge communication solutions. In addition to partnering on AI innovation, Dialpad is part of T-Mobile’s unique 5G Network Slicing Beta, which is aimed at significantly improving video calling experiences.
Craig Walker, CEO & Founder, Dialpad
Ai Recaps isn't just a feature; it's a step toward making Ai a tangible reality for businesses and the modern workforce. It revolutionizes professional interactions, ensuring that every critical insight is captured with actionable summaries on every call and meeting. This collaboration is a clear indication of our unwavering resolve to bring Ai's potential to life, continually innovating and refining our solutions to meet the dynamic needs of our customers.
Mishka Dehghan, SVP, Strategy, Product, and Solutions Engineering, T-Mobile Business Group
T-Mobile and Dialpad have been committed to bringing cutting-edge voice, video messaging and collaboration services to businesses in any industry. By bringing together T-Mobile’s leading 5G network and Dialpad’s new AI suite, we’re helping businesses work smarter and close deals faster through real-time insights from every customer interaction.
