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Admiral Partners Google Cloud to Improve Core Insurance Operations and Customer Experience

Admiral Partners Google Cloud to Improve Core Insurance Operations and Customer Experience Image Credit: Lek Thongkham/Bigstockphoto.com

Admiral, a leading financial services company in the UK and part of the Admiral Group, has selected Google Cloud as a strategic cloud partner. Under the terms of the agreement, Admiral's core insurance operations, including insurance policy administration and digital systems, will now be powered by Google Cloud. The company will also use Google Cloud technologies to develop new digital products and services, such as making further improvements to its customer-facing mobile app.

The collaboration will enable Admiral to accelerate time-to-market for new products and services by deploying containerised cloud applications and adopting new software development practices. Admiral will continue to improve operational efficiency using Google Cloud's data analytics capabilities, and better serve its customers with Google Cloud's AI and machine learning services.

Alan Patefield-Smith, CIO, Admiral

With our customers at the heart of everything we do, Admiral is delighted to join forces with Google Cloud to help us achieve our strategic goals. Google Cloud's cutting-edge tech and expertise allows us to accelerate our digital transformation journey and helps us to deliver forward-thinking customer experiences.

Helen Kelisky, MD, UKI, Google Cloud

Admiral is an innovative insurer that has delivered many firsts to the market. We are proud to support its continued commitment to giving its customers the very best products and services across its insurance portfolio. We look forward to strengthening our existing relationship with Admiral to help it accelerate its change strategy and deliver even better experiences.

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Author

Andrea Y. Lavannya is the Senior Editor and Vertical Analyst - Telco and Techco, at The Fast Mode. Andrea covers global telecom markets, operator revenue strategies and emerging business areas, and heads thought leadership development in areas relating to CSPs, MNOs, MVNOs, MVNEs and cable.

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