Tata Communications has inked a multi-year agreement with Singapore Airlines, the national carrier of Singapore, to transform the airlines communications and collaboration tools to enhance employee productivity and boost user experience.
This new transformative initiative delivered on Tata Communications GlobalRapide platform enables Singapore Airlines users to be connected and collaborative anytime and anywhere globally. Tata Communications has been working with Singapore Airlines for the last five years and in addition to the above solutions, Tata Communications IZO™ SDWAN also enables intelligent customer call routing to Singapore Airlines' global customer service centres, ensuring a seamless customer experience.
Additionally, Singapore Airlines pilot and cabin crew collaboration platforms are also powered by Tata Communications MOVE, enabling a global and always-connected experience for the crew. MOVE global intelligent cellular connectivity facilitates a swift and secure exchange of critical flight and passenger data on pilots and crew tablets, leading to expedited flight turn-round and enhanced on-time performance while achieving significant cost savings compared to traditional data roaming solution.
Amitabh Sarkar, Vice President & Head of Asia Pacific and Japan - Enterprise, Tata Communications
We take great pride in our long-standing relationship with Singapore Airlines. As a global CommTech player, we are privileged to be chosen as their partner in progress as they emerge stronger than ever and strive to create new benchmarks in customer experiences.
