TEOCO announced that Bandwidth, a leading global enterprise cloud communications company, has become the first Communications Platform as a Service to combine all major capabilities of the Universal Routing Solution (URS).
URS Toll-Free encompasses the planning and management of the complete Toll-Free routing lifecycle. URS Toll-Free paired with URS BI provides greater visibility into network and financial performance and offers a fully integrated toolset and groundbreaking Hosted RespOrg capabilities. URS Network Management uses a natural command set to make surgical changes that protect savings and have the least overall impact on routing optimization.
TEOCO was selected by Bandwidth following a long-standing relationship with Software Synergy, Inc. (SSI), which TEOCO acquired in January 2022. The evolution of this relationship represents a significant step forward with TEOCO continuing to deliver analytics-based optimization solutions to improve business outcomes.
As Bandwidth continues to scale its business-critical Toll-Free services for large enterprises, TEOCO’s solution enables Bandwidth to enhance the planning and management of toll-free routing and manage more than 100 different routing templates. As a result, greater operational efficiencies are gained in the handling of Toll-Free services from both a fulfillment and assurance perspective. Additional benefits include cost optimization, reduced planning and update cycle times for routing, better visibility of Toll-Free service performance via live dashboards, highly controlled and monitored rollout of FGD network utilization using URS enforced rules and guardrails, and minimally invasive service assurance using URS Network Management.
Julie Barghouthi, Vice President of Global Network Evolution at Bandwidth
We have had a long and fruitful relationship with SSI. As our Toll-Free business continues to grow with large enterprises, TEOCO was the perfect partner with the right expertise to help us scale. TEOCO’s solution has enabled us to streamline and optimize our Toll-Free routing to deliver the reliable, mission-critical service our customers depend on.
