Mtel Banja Luka, a leading operator in Bosnia and Herzegovina and a member of the Telekom Srbija Group, has signed an agreement for a private-cloud upgrade and multi-year support renewal with Optiva.
Mtel will deploy Optiva Charging Engine to harness the advanced operational capabilities and agile service creation element of Optiva’s new cloud-native platform.
The transition to the new cloud platform and renewed Optiva support services will empower Mtel to drive modernization, operational automation and lower its total cost of ownership (TCO). The Optiva cloud platform affords Mtel a smooth and seamless upgrade, addressing any migration risk to the ongoing business operations and simplifying Mtel architecture and ongoing management of operations.
Mtel will benefit from accelerated time to resolution (TTR) and access to more than 100 out-of-the-box product feature use cases, which will further differentiate its unique, high-quality customer experience. The multi-year support agreement and end-to-end solution, for which Optiva provides complete operational support, enable Mtel to focus on its goals and accelerate its long-term growth and business success. This includes expansion into new market segments by leveraging the easy to integrate, real-time, any-play convergent charging platform with unprecedented scalability. Mtel will also leverage the open architecture to introduce third-party solutions into its service portfolio, and the standardized plug-and-play APIs will create a true revenue-generating partner ecosystem for increasing monetization opportunities.
Marko Lopičić, CEO of Mtel Banja Luka
We intend to be a monetization engine, equipping our marketing and business teams with robust tools to remain competitive and provide advanced, digital services to consumers and enterprises.
John Giere, President and CEO of Optiva
By deploying our mission-critical, cloud-native BSS on its private cloud, Mtel will increase its capability to innovate quickly, thereby accelerating its business velocity and success in bringing to market new use cases that fully leverage its next-gen BSS capabilities.
