Telecom Fiji has partnered with Oracle for a large transformation to deliver a fully digital experience to its mobile and fixed customers and offer new, customized services.
Oracle Communications Policy Management running on Oracle Private Cloud Appliance infrastructure will support these efforts by enabling Telecom to provide flexible service plan and pricing options to customers. Oracle Communications Consulting will lead the implementation and management of the new solutions.
By leveraging Oracle Policy Management's natural language policy creation wizard, Telecom can more simply and efficiently create complex network policies across its fixed and wireless networks. This allows it to offer service plans at various price points and quality of service levels that are designed to meet different customer needs. For example, one service plan may be designed to support an online gamer's intense streaming requirements, while another may offer unlimited data to browse social media applications or a robust set of parental controls.
Oracle Policy Management will seamlessly integrate with the existing Oracle Communications Billing and Revenue Management and Oracle Communications Order and Service Management back-office components to extend the transformation to Telecom's fixed and wireless network layer.
Shalvin Narayan, Head of ICT, Telecom, Telecom Fiji
The programmability of Oracle's core network solutions is enabling us to scale and update our network policies independently as well as giving us the flexibility to rapidly deploy new offerings in the future.
Andrew Morawski, SVP and GM of Oracle Communications - Networks
Extending our long-term partnership, Oracle Communications will enable Telecom to offer a wide range of service plans designed to fit the unique voice and data needs of its customers, resulting in a more personalized experience.
