Akamai, the intelligent edge platform for securing and delivering digital experiences, on Wednesday announced a new partnership with Smart Home Services pioneer Plume.
The partnership gives Akamai's entire global customer network, sales and go-to-market teams immediate access to Plume's services platform to accelerate the deployment of new and highly personalized Smart Home Services for broadband subscribers. The partnership will also combine Akamai Security and Personalization Services (SPS) mobile security suite and real time threat intelligence with Plume's Consumer Experience Management (CEM) Platform, comprising services and apps for residential internet control and security.
Akamai SPS enables turnkey solutions targeted at Communications Service Providers (CSPs) and Mobile Network Operators (MNO) for their customers in the residential and small- and mid-sized business (SMB) markets. Plume's industry-leading CEM Platform and bundle of smart services are designed to equip CSPs to deliver an advanced layer of subscriber personalization and security, with optimized Wi-Fi performance and control over their internet services and applications. Powered by cloud and artificial intelligence, Plume's CEM Platform combines the benefits of a back-end support and operations analytics & insights suite––Haystack–– with its highly personalized front-end services suite––HomePass––to enhance the subscriber's digital experience.
Together, Akamai and Plume plan to offer a unified subscriber experience for digital services management for home and business. The combined global reach of the sales teams mean they are able to offer solutions designed to help increase ARPU, improve NPS and reduce operational costs through fewer support calls and truck rolls while also reducing subscriber churn.
Tyson Marian, Chief Commercial Officer, Plume
Equally, the combination of Akamai's threat intelligence and scale derived from trillions of daily internet interactions and Plume's CEM Platform means we're delivering advanced, real-time security along with seamless policy control and enforcement for all devices across fixed and mobile networks for families and workers.
Dane Walther, Senior Vice President & General Manager, Media and Carrier Business Units, Akamai Technologies
We're coupling Akamai's threat intelligence, which is powered by the Akamai Intelligent Edge Platform, mobile expertise and scale with Plume's technology that is already deployed by more than 150 ISPs in over 21 million homes and businesses to help fuel even greater adoption.
