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Airtel Launches One Stop Digital Platform to Offer Self-care Services to Enterprise and SMB Customers

Airtel Launches One Stop Digital Platform to Offer Self-care Services to Enterprise and SMB Customers Image Credit: Airtel

Bharti Airtel recently announced the launch of Enterprise Hub - a one stop digital platform offering self-care services to its enterprise and SMB (small and medium business) customers.

Bringing the best of services together under one unified platform, the portal will offer customers a host of convenient self-care features on a single interface - view, download and pay bills online, view payment history, complete account management, TDS certificate uploads, access customized summary reports and much more.

Offering convenience like never before, Enterprise Hub will make processing simpler for customers, enabling them to manage their time better as they get a host of their unique connectivity needs addressed real-time.  As enterprise customers increasingly access self-care services, Airtel will also be able to optimize its service teams to increase their productivity and time management to improvise the delivery of customer support.

Ajay Chitkara, CEO and Director, Airtel Business
We have designed and developed the portal after spending extensive time researching customer needs and understanding their requirements for a time efficient yet simple and easy one-stop platform offering customer support. 

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Author

Ray is a news editor at The Fast Mode, bringing with him more than 10 years of experience in the wireless industry.

For tips and feedback, email Ray at ray.sharma(at)thefastmode.com, or reach him on LinkedIn @raysharma10, Facebook @1RaySharma

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