Cisco today announced the availability of a new platform, Control Center for Mobile Enterprise, that automates the management of enterprise mobile services and devices.
The solution, which is an extension of the Cisco Jasper Control Center IoT service platform, provides enterprises with faster delivery of services, lower operational costs and predictable telecom bills, said Cisco. Control Center for Mobile Enterprise is directly integrated with service provider networks and systems, enabling real-time usage visibility, automated cost control and enterprise-grade self-serve management of mobile services and assets.
According to Cisco, enterprises have provided their employees with mobile devices like smartphones and tablets for well over a decade now, yet the management of these devices and services remains largely reactive and manual, with little use of technology and automation. The result is anything from delayed services, surprise telecom charges, high operational and support costs, and a poor employee experience.
Cisco Jasper is initially introducing Control Center for Mobile Enterprise in Canada, in partnership with TELUS. TELUS is offering the platform to its business customers as part of its new business mobility solution, TELUS IQ Smart Mobility Management.
Craig Thornton, VP, Business Mobility Solutions, TELUS
The Control Center for Mobile Enterprise platform, as an integral part of TELUS IQ, has enabled us to truly transform our corporate client experience, delivering instant visibility and controls to our customers. We are already seeing excellent market traction and great customer feedback on the platform. Our Cisco Jasper engagement is exemplary of what great partnerships look like.
Jeff Orr, Research Director, ABI Research
There is an immediate market need for solutions that help enterprises automate device connectivity, usage accounting, and service management, to curtail unnecessary mobility expenses.