Globe Telecom has selected Sandvine’s Network Policy Control platform, the PTS 32000, and related software to enable Business Intelligence, Subscriber Services, and Traffic Optimization use cases on both its fixed and mobile networks.
Globe serves more than 55 million customers and operates one of the largest, most technologically-advanced, and robust mobile, fixed line and broadband networks in the Philippines.
As part of Globe Telecom’s ongoing drive to delight its customers, Sandvine’s solution will enable Globe to rapidly implement innovative subscriber service tiers, such as those based on popular Internet applications and services. Sandvine’s customers have used its products to roll out zero-rated, application-based plans in as little as a week. The approach is highly disruptive to the traditional model that utilizes custom services to develop subscriber plans, with development and delivery occurring over several months and without any guarantee of success.
Globe also purchased Sandvine’s business intelligence products, including Network Analytics and the Record Generator feature. Record Generator offers customers the ability to provide flexible data records for offline charging and for consumption by any big data system.
Ernest Cu, President & CEO, Globe Telecom
To deliver superior customer experience, we needed advanced business intelligence capabilities critical for providing timely offers that are fully integrated and can be configured easily. Sandvine has a wealth of real-world references in Asia Pacific and other markets for enabling innovative services.
Dave Caputo, President & CEO, Sandvine
We’ve provided our industry with best practices for service plans incorporating zero-rating and sponsored data, as they relate to issues like Net Neutrality, Revenue Assurance and Fraud Prevention and that leadership continues to pay off as more industry stalwarts like Globe put their trust in our products.
