[Research Report] Will 5G Transform CX? Global Telco Leaders Speak Out

Image Credit: Nuance

The speed and capacity gains of 5G might grab all the headlines, but the dawn of 5G networks has the potential to fundamentally change the way telcos engage with their customers.

This new report from Omdia, based on in-depth interviews with seven executives from global communications service providers (CSPs), looks at the impact of 5G on customer engagement strategies.

1 February 2021 / Nuance Communications White Papers / By Ray Sharma