NOVOS FiBER yesterday announced its entrance into its second market, McKinney, Texas. Backed by InLight Capital, the DFW headquartered fiber-to-the-home (FTTH) company is allocating $20 million to bring services to McKinney residents. This announcement comes shortly after NOVOS FiBER's successful debut in Arlington, Texas, where the company is investing a further $25 million and already has live customers on its fiber network.
Construction of the fiber network began several months ago, and the company is expecting to offer services to 'Phase 1' residents by the end of February with additional communities being added over the coming weeks and months. The ISP currently offers three distinct fiber optic internet plans – a 300 Mbps tier priced at $59.99, a 1-gig tier at $79.99 and 2.5-gig speeds at $114.99.
NOVOS FiBER's mission is not only to bring high-speed internet to digitally underserved households, but the company also hopes to reshape consumers' relationships with their service providers.
Jennifer Rutledge, Customer Service Manager
We're much more than a mere utility. When people see a NOVOS FiBER truck in their neighborhood, they can expect a different type of experience and a provider that truly cares about their customers and the neighborhood. NOVOS is investing in the broader McKinney community, including school and city-organized events and our approach to customer centricity in other cities is reflected in our customer satisfaction scores,
Andrew Snead, NOVOS FiBER CEO
We're delighted to be building in McKinney. It's an incredibly vibrant and fast-growing city and we're excited to bring residents high-speed fiber internet with our promise of fairness, transparency and a genuine focus on the customer experience. It's tremendously humbling to hear residents thanking the team for bringing choice to their neighborhood.
