Syniverse recently announced it is the first global messaging and Communications Platform-as-a-Service (CPaaS) provider to offer a cloud-native, hyperscale digital engagement platform to improve enterprises’ customer experiences and accelerate their digital transformations.
The Syniverse Hyperscale Communications Platform allows enterprises to easily elevate their digital transformation to feature rich messaging mediums via a range of global messaging and CPaaS capabilities anywhere in the world, securely, and at hyperscale to address rapid volumetric growth in digital engagement services.
Application-to-Person (A2P) messaging continues to rapidly rise over voice, email, social, and other communications channels resulting in an “always on” and preferred method by consumers. COVID-19 caused an acceleration of mobile messaging engagement between brands, their clients, employees, and partners, as consumers and enterprises worked and lived in an increasingly digital manner. A2P messaging volumes and revenues have increased significantly during the past 18 months and growth will continue for enterprises.
The launch continues Syniverse’s tradition of simplifying and accelerating enterprises’ digital transformations at every stage of their journey.
Andrew Davies, Chief Executive Officer, Syniverse
Syniverse has been a co-creation partner in mobile engagement with enterprises and leading brands around the world for many years. Our industry leadership continues by launching the CPaaS industry’s first cloud-native, next-generation hyperscale communications platform. Syniverse’s Hyperscale Communications Platform will set the standard for enterprises that are using digital transformation to improve customer experience.
