Amdocs announced a multi-year managed services agreement with A1 Bulgaria, part of the A1 Telekom Austria Group, and a leading provider of digital services and telecommunication solutions in Bulgaria.
As part of the project, A1 Bulgaria will be extending its digital services to all lines of business, simplifying its digital sales channels and modernizing its core systems.
Amdocs has been selected by A1 Bulgaria to modernize, automate and digitize its business, as part of a long-term extension to a previous successful project. The project will enable A1 Bulgaria to accelerate its time to market and its ability to sell more, faster, with an end-to-end digital experience for both its customers and employees. Amdocs will streamline A1 Bulgaria’s current processes by digitizing its applications, which will provide a consistent, leading customer experience across all channels.
Borislav Simeonov, Senior Director of Information Technology and Digital Transformation, A1 Bulgaria
A1 Bulgaria aims to provide a consistent, leading experience for its customers, and given our recent successes, we consider Amdocs a trusted partner that will accompany us on our journey to modernize and digitize our existing business systems.
Gary Miles, CMO, Amdocs
CSPs worldwide are embarking on an accelerated journey to transform their business, prepare for new services and revenues in the 5G era, and deliver a digital customer experience.
