Blog

RIP Black Friday, 1961 - 2013

9 years ago

The American ‘holiday,’ Black Friday, which in recent years has been notable for interrupting family Thanksgiving dinners, will cease to exist…

How Telcos are Planning to Revolutionise Customer Experience in 2015

Expert Opinion

9 years ago

Prior to our LOOP14 APAC conference, taking place this week in Kuala Lumpur, Malaysia, we had the chance to survey a…

Measuring Customer's Experience of Streaming Video

Expert Opinion

9 years ago

Content Delivery Networks (CDNs) compete for content provider business by promoting quality. Communication Service Providers (CSPs) compete for subscribers by promoting…

From The "App Economy" to the "API Economy" and Why The New Real Time Communications Ecosystem is Key

Expert Opinion

9 years ago

Over-the-Top (OTT) service providers, like Skype, Google, WhatsApp and Netflix are riding on top of Communications Service Providers (CSPs) capex-intensive infrastructure…

The Right Offer, at the Right Time, Every time: Unlocking $47 Billion of Mobile Data Revenues Globally

Expert Opinion

9 years ago

"Enabling real-time contextual offers can transform the relationship between operators and customers, with operators being able to pro-actively respond to the…

Online to Offline (O2O) Commerce Signals Demand for Increase in Mobile Payment Security

Quick Take

9 years ago

Digital payments are forecasted to almost double in the next 5 years, with an increase from £2.5 to £4.7 trillion from…

Only A Truly Open Connected Car Ecosystem Can Serve Consumers

Expert Opinion

9 years ago

The connected car market is shaping up as the next major battlefield in mobile communications, as leading players jostle for position…

Mobile Video Ads: Success Hinges On Who Covers Data Costs

Expert Opinion

9 years ago

Smartphones have become the first screen for a growing number of people. As a result, these devices are well on their…

Interoperability between Mobile Money Services

Interoperability and The Mobile Device

Expert Opinion

9 years ago

Being a relatively nascent industry hasn’t stopped the mobile money space from making headlines. And why shouldn’t it? The technology being…