Blog

Mobile Customer Experience Management is an Ecosystem Problem

8 years ago

With the growing usage of smartphones, mobile data applications, changing subscriber expectations, and networks migrating from 3G to 4G, managing the…

Strategies for CSPs To Achieve Success in the Digital Ecosystem

Expert Opinion

8 years ago

Maybe you watch your favorite reality show or sports event on your phone. Or maybe you use your tablet to control…

Online Bus Ticketing – A Simple Case For Why Digitalization is Necessary to Transform Services for the Better

Quick Take

8 years ago

Mobile Network Operators are making foray into digital services, and digital services, broadly speaking can encompass anything from ordering a movie…

Making BYOD Possible in Today’s Highly Regulated World

Expert Opinion

8 years ago

To understand why it’s so challenging for financial services firms to develop a mobile strategy, look no further than the alphabet…

Managed Services and the Customer Experience

Expert Opinion

8 years ago

The level of complexity within an operator’s network is more pronounced now than ever before. Gartner predict that by 2020 there…

IoT Jamming Up Mobile Networks - Challenges & Solutions to Signal Congestion

Expert Opinion

8 years ago

The Internet-of-Things (IoT) is poised for dramatic growth. Hundreds of applications have already been deployed for a variety of purposes from…

HetNet - Churn Breaker, Revenue Maker

Expert Opinion

8 years ago

Machine-to-machine (M2M) communications is making life easy. Our coffee machines, washing machines and printers now have the ability to sense when…

Operators Have the Assets to Get a Bigger Slice of Customers’ Digital Spend – So Why Aren’t they Doing More?

Expert Opinion

8 years ago

As disruption becomes the norm, ‘What would Google do?’ is a question that an increasing number of telecoms managers are now…

Mobile Content Strategies – Not so Dumb Pipes and Smart Money

Expert Opinion

8 years ago

Content companies, like many other businesses, are on the look-out for a mobile strategy. Every business has a ‘develop a mobile…