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Revenue Generation For DSPs: Partner Management and Smart Revenue Sharing

8 years ago
Communications Service Providers' evolution to digital continues, and to facilitate this progression, Business Support Systems that enable a myriad of service…

A Wiser Approach to Raising Revenue

8 years ago
We noted an unusual news story this month, which raises the spectre of telecoms consumers being targeted as a source of…

Adaptive Customer Management Leverages Big Data for Superior Customer Experiences

8 years ago
We hear a lot about Big Data, but data alone is virtually useless unless organizations can extract meaning from the volumes…

What is the future of NPS in Telecoms?

8 years ago
Customer experience within the telecom industry is quickly becoming a key differentiator between operators. One statistic I heard recently from the…

VoLTE: You Don’t Have to Shout

8 years ago
Whether you’re a fan or not, Taylor Swift gets it. Some things are more or less just accepted as normal. It…

What Will be the Four Biggest Drivers of Cloud Security Innovation in 2016?

8 years ago
The rise of cloud-based infrastructure is one of the biggest developments in IT during the past few years, and now we…

Trend Towards Mobile Viewing to See Strong Growth in "On-the-Go" TV Services

8 years ago
Gone are the days when a mobile phone was simply that – a device to make voice calls. The advancements in…

Capturing the Golden Nuggets in Your Network

8 years ago
We live in an era when mobile operators are required to become digital lifestyle providers in order to succeed, increasingly offering…

CEM for Digital Services: Turning Big Data into Smart Data

8 years ago
As data commoditisation rises there are many initiatives underway to allow traditionally network-focused CSPs to become more customer-centric. As a result…