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Airgain, Mobix Labs Collaborate to Develop Future-Proof 5G Technology

Airgain, a leading provider of advanced wireless connectivity technologies and systems and Mobix Labs a global connectivity solutions provider for wireless mmWave…

Verizon, Oracle Power Testing of 5G Use Cases

Verizon and Oracle are teaming to explore how Verizon 5G Ultra Wideband can transform industries including utilities, manufacturing, communications, and…

Swiss Energy Services Firm Ewl Deploys Nokia's Next-Gen PON Fiber Solution

Nokia announced that the Swiss energy services company, Energie Wasser Luzern (ewl), has deployed its next-generation PON fiber solution. Nokia is replacing the legacy network with the latest fiber access technology, providing a single network for business and residential customers, as well…

Bell Launches First Public MEC with AWS Wavelength in Canada

Bell announced the launch of the first public multi-access edge computing (MEC) with AWS Wavelength in Canada.  Building on Bell's agreement with…

T-Mobile Delivers 589k Postpaid Phone Net Adds in Q1 2022

T-Mobile US reported first quarter 2022 results on Wednesday, delivering industry-leading growth in postpaid and broadband customers driven by its…

VMware Adds More Sovereign Cloud Partners with New VMware Tanzu

VMware announced the expansion of the initiative with new partners, as well as new cloud-native developer-centric capabilities that bring more…

Turkcell Deploys Ericsson Diameter Signaling Controller using Automation

Turkcell has partnered with Ericsson for the deployment of Ericsson Diameter Signaling Controller using automation on the Turkcell network.  The…

Biometrics-Based Subscriber Authentication and AI/ML-Based Intelligence to Revolutionize Customer Care, According to Global Survey on Telco CX

More than 92.7% of operators think biometrics-based subscriber authentication and AI/ML-based intelligence will be effective in addressing major gaps in…

[Research Report] How Operators are Putting CX First with Biometrics and Artificial Intelligence

2 years ago
Customer care is becoming increasingly influential in shaping customer experience (CX) as care channels proliferate and as digitalization continues to…