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For me, the turning point in the evolution from customer service to customer experience came in the early 2000s when…

NEC and Fortinet, a global leader in broad, integrated, and automated cybersecurity solutions, have entered a global agreement to jointly build secure…

Vodafone New Zealand has announced that by 31 August 2024 it will have rolled out 4G or 5G to everywhere…

CareAR, a Xerox company and service experience management (SXM) market leader, and Lenovo, a global technology leader, announced a global…

There's no denying the impact Internet of Things (IoT) devices have across the world, and some estimate there will be…

Semtech, a leading global supplier of high performance analog and mixed-signal semiconductors and advanced algorithms, announced the launch of the…

Nokia has announced the signing of a strategic alliance with Furukawa Electric, the leading company in network cabling, to accelerate optical…

Magenta Telekom and French investor Meridiam have agreed to form a strategic partnership for Austria's largest private fibre roll-out initiative.…

Ridge, a Boston-based cloud startup has launched a new comprehensive cloud solution — The Ridge Hybrid Cloud.  Using Ridge’s distributed…