Prashant Kumar, Chief Innovation Officer at Elisa Polystar, discusses Elisa Polystar's participation in TM Forum's upcoming DTW23 - Ignite. Prashant reveals that Elisa Polystar has been working on a hybrid data mesh platform in collaboration with a major European operator, which will be explored in detail during a Loft session at the event. He looks at Elisa Finland's pioneering role in achieving network-wide automation and their influence on Elisa Polystar's strategy, focusing on self-driving networks and customer experience-driven automation. Prashant underlined the need for automation in 5G networks and the challenges of scaling traditional operations. He mentions Cardinality, a company he co-founded, and its efforts to address data challenges in cloud-native environments. Prashant also shares insights into using machine learning, particularly LLMs such as ChatGPT, to improve customer experience, emphasizing prompt engineering and data privacy.
Meet the team behind Elisa Polystar at booth number 218 at DTW23 or learn more at www.elisapolystar.com.
7 months ago / Videos / By Ray Sharma