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Technology & Solutions

Vodafone NZ Implements Amazon Connect to Improve CX

Vodafone New Zealand has now completed its year-long journey to implement Amazon Connect across all contact centres and customer channels.…

AT&T, Microsoft Launch Azure 5G Edge Zone in Atlanta

Microsoft and AT&T have partnered to launch an Azure Edge zone in Atlanta to help companies multiply the power of…

Australia's Foxtel Partners CommScope to Launch New 4K UHD Streaming STB

The day has come when service providers can deploy a set top solution to provide live, streaming and on demand…

Indonesia's Moratelindo Selects Ribbon’s Advanced Optical Solutions

Ribbon Communications on Tuesday announced that Moratelindo, Indonesia’s second largest fixed broadband provider, has selected Ribbon to expand its capacity on two key…

Genesys Launches Multicloud CX Solution on Google Cloud

Genesys, a global cloud leader in customer experience orchestration, and Google Cloud recently announced an expansion of their strategic partnership…

Nokia Upgrades 5G Lab in Mexico to Support New Use Cases

Nokia on Tuesday announced that it has upgraded its 5G testing lab located in Guadalajara, Mexico to support testing across…

Telstra Wholesale Launches New Network Configuration Tool

Telstra has reconfigured its network, lighting up the opportunity for Wholesale customers to now connect to a total of 110,000…

Italian Tower Operator INWIT Partners Enel to Reduce CO2 Emissions

Enel Italia, the subsidiary Enel Group, a leading company in production of electricity from renewable sources, and INWIT, the largest Italian tower operator have…

LG U+ Tests DriveNets Network Cloud Solution on its Core Network

LG U+, a South Korean telecommunications service provider owned by LG and DriveNets last week announced the successful completion of a proof-of-concept (POC)…