XCellAir has launched a free WiFi tool, called Whole Home Wi-Fi Advisor that can demonstrate how internet service providers (ISPs) and multi-system operators (MSOs) can engage residential customers in creating a customised Wi-Fi service.
It is deisgned to calculate the optimum Wi-Fi service configuration to ensure ISPs and MSOs provide reliable Wi-Fi performance and coverage to customers in every room of the home.
Broadband customers are increasingly reliant on good quality Wi-Fi within the home. Whether that is to support video streaming, home working or the growth of the ‘smart home’, the need for quick and reliable Wi-Fi is a must. Yet the majority of consumers do not know how much bandwidth speed they need to support their smartphones, tablets, laptops and streaming devices, or if more than one router is needed to guarantee Wi-Fi coverage throughout the entire home.
XCellAir said that using the tool enables ISPs and MSOs to offer Wi-Fi services that meet individual customer needs, as opposed to offering “speed-based” packages that are often hard to translate into usage needs. By asking a few simple questions, such as the number of people and size of a home, the number of devices, and where the primary internet connection is located, the Wi-Fi Advisor tool calculates the Wi-Fi speeds needed to support devices, as well as the number of access points required to ensure high performing Wi-Fi.
Faced with the broadband threat brought by mobile service providers, the ability for ISPs and MSOs to charge purely for internet speed is eroding quickly as the net bandwidth delivered is beyond what most services require. Meanwhile, the last “fifty feet” inside the home is for the most part an unreliable and unmanaged Wi-Fi service, added XCellAir.
Todd Mersch, Co-Founder & EVP of Sales & Marketing at XCellAir
Thanks to the explosion of TV streaming services and the advent of smart home devices, consumers are becoming increasingly dependent on Wi-Fi within the home. With so many more connections, Wi-Fi not only needs to support an array of devices and services, it also needs to ‘just work’ continuously at the highest performance.
