Globe Telecom has selected the Amdocs Revenue Guard service for automated and analytics-driven revenue assurance.
Amdocs said the service will enable Globe Telecom to optimize revenue by proactively identifying and minimizing traditional and new digital-age revenue leakage risks before they make a negative impact on revenue or manifest in billing and charging inaccuracies, which negatively impact the customer experience.
The Amdocs Revenue Guard service combines revenue assurance and fraud management software tools and expertise brought into Amdocs through its acquisition of cVidya, a leader in this space for the past 15 years, alongside dedicated professional services from Amdocs, including risk analysis consulting, business analytics, training and IT operations.
The solution caters to all lines of business and service providers of all sizes and can be deployed on premise or in the cloud with flexible engagement models, including software as a service (SaaS), revenue share and key performance indicators (KPIs) models, said Amdocs.
Rizza Maniego-Eala, chief financial officer at Globe Telecom
By integrating the Amdocs Revenue Guard service into our data lake, we will be able to centrally analyze and effectively share data across the different parts of our business, optimizing revenue while keeping operational costs to the absolute minimum.
Eric Updyke, group president, Systems Integration and Operations at Amdocs
In today’s world of digital immediacy, where service providers like Globe are introducing new digital services at lightning speed to meet rapidly evolving customer expectations, chief executive officers are recognizing the urgent need for tools and expertise that can protect their revenue from new and unknown leakage risks.
