Juvo, the pioneer in mobile Identity scoring has announced a strategic partnership with Millicom to make Juvo’s proprietary technology available to the operator’s millions of prepaid users in Latin America who want to access more mobile services.
Juvo empowers mobile operators to deepen their relationships with subscribers and provide access to life-changing financial services.
Millicom's range of mobile services, TV and broadband is live in 13 markets in Africa and Latin America.
Juvo’s technology is at the heart of the Tigo Shop app, which is used by prepaid Tigo users in Guatemala, Colombia, Paraguay, El Salvador, Bolivia and Honduras to buy service packages in an easy and quick way, as well as managing their balance to activate additional voice, messaging and data, without paying more.
Miguel Angel Garay, VP Mobile, Millicom
Prepaid subscriber behavior is changing, driven by increased connectivity, digital services, and smartphone adoption. We responded to this with an innovative digital strategy across multiple markets in Latin America. Juvo was uniquely positioned to help us transform our relationship with consumers at scale in a cost efficient way.
Steve Polsky, CEO and founder, Juvo
The most exciting thing about our partnership with Millicom is that we’re right at the very beginning of a true digital transformation journey. By demonstrating the scope and scale of our services through increasingly deep engagement, we’ve become a trusted partner. The next stage is to look at other areas where we can support Millicom in highly competitive markets, to open up even further access to advanced mobile services.