Telstra today announced the completion of its review following recent network disruptions with Chief Operations Officer Kate McKenzie committing an additional $50 million to implement the recommendations. Speaking at the Investor Day presentation in Melbourne, Ms McKenzie said the review had identified three key outcomes with a number of recommendations now being implemented.
“The first outcome is that we have confirmed the root causes of those disruptions and implemented a range of steps to significantly reduce the likelihood of these issues happening again,” said Ms McKenzie. Ms McKenzie said this included increasing redundancy in the nodes, adding more capacity to the core network, introducing new processes and procedures for key network element restarts and improving resilience in Telstra’s international connectivity. It also includes increased investment in Telstra’s network monitoring and tools.
The review included Telstra’s specialist teams, global experts from Ericsson, Juniper and Cisco, and an independent adviser, highly experienced global telecommunications executive Dave Williams from Tech Mahindra.
